Marriott Hotels & Resorts

Marriott Hotels & Resorts is Marriott International's brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development.[2][3]

Marriott Hotels & Resorts
TypeSubsidiary
IndustryHospitality
Founded1957 (1957)
FounderJ. Willard Marriott
HeadquartersBethesda, Maryland, United States
Number of locations
665[1] (September 2020)
Area served
Worldwide
ParentMarriott International
Websitewww.marriott.com
Detroit Marriott at the Renaissance Center is the tallest hotel in the Western Hemisphere

History and current operation

The Marriott chain began with two motels in the 1950s. The first opened as a Quality Inn airport motel near Washington, D.C. and another motel nearby, the Twin Bridges, a few years later. With the opening of the second motel, Marriott was born as a brand name. The Twin Bridges property was demolished in 1990, but the Key Bridge property still operates, but as a full-service hotel.

In 1967, Marriott opened its first resort hotel, Camelback Inn, in Arizona, United States. Marriott Hotels & Resorts expanded outside of the United States for the first time in 1969 with the opening of the Marriott in Acapulco, Mexico.

By 1975, Marriott Hotels & Resorts had expanded to Europe, with the Amsterdam Marriott hotel opening that year.[4]

In 1976, Marriott opened two Great America Theme Parks but sold to Six Flags in 1984.[5]

In these first several decades, Marriott International owned and managed many of the hotels within its portfolio. In 1993, the company decided to spin off the real estate ownership operations as a new company, Host Marriott, while retaining hotel management services under the Marriott International company name.

By 1999, there were over 360 Marriott Hotels & Resorts in 47 countries, and in November 2010, Marriott Hotels & Resorts announced the opening of what is said was their 500th property, the Pune Marriott Hotel & Convention Centre, in Pune, India.[6] In September 2005, Marriott Hotels & Resorts unveiled its first new room designs in ten years. Dubbed "mSpot," the new rooms feature clean lines and updated technology.[7]

In August 2020 Marriott announced it was ending its Make A Green Choice program.[8]

In October 2020, the UK data privacy watchdog fined Marriott Hotels £18.4 million for a serious data breach that exposed the millions of the companies customer's data to cyber-criminals.[9]

Accommodations

Historical
USNon-USTotal
2006[10]Properties     0470
Rooms0168,383
2007[11]Properties     313     156     0469
Rooms124,584043,9520168,536
2008[12]Properties     321     157     0478
Rooms127,192045,4090172,601
2009[13]Properties     326     165     0491
Rooms128,628048,4210177,049
2010[14]Properties     326     168     0494
Rooms128,916049,8180178,734
2011[15]Properties     322     170     0492
Rooms127,826051,0280178,854
2012[16]Properties     320     169     0489
Rooms126,113050,0960176,209
2013[17]Properties     312     174     0486
Rooms123,296051,2130174,509
2014[18]Properties     314     185     0499
Rooms124,686054,5350179,221

From 2015
North
America		EuropeMiddle E.
& Africa		0India &0
Pacific		Caribbean
Latin Am.		Total
2015[19]Properties     342     094     0018     045     0027     0526
Rooms134,425023,071     6,206015,804     7,7710187,277
2016[20]Properties     345     097     0020     058     0026     0546
Rooms135,813023,872     6,809020,286     7,5160194,296
2017[21]Properties     347     098     0022     070     0029     0566
Rooms137,333024,069     7,389023,479     8,0100200,280
2018[22]Properties     341     094     0024     080     0028     0567
Rooms134,834023,969     8,061026,962     7,5400201,366
2019[23]Properties     340     097     0025     083     0030     0575
Rooms134,412024,595     8,119028,000     8,0330203,159
2020[24]Properties     340     0100     0026     090     0029     0585
Rooms133,972025,946     8,110030,008     7,7890205,825
2021[25]Properties     340     0103     0026     096     0029     0594
Rooms132,791026,719     7,968032,119     7,7890207,386

Location of international properties
CountryHotelsCities
Albania 1 Tirana
Algeria2Bab Ezzouar, Constantine
Argentina1Buenos Aires
Armenia2Tsaghkadzor, Yerevan
Azerbaijan1Baku
Aruba1Palm Beach
Australia4Brisbane,[26] Melbourne (2),[27] Sydney[28]
Austria1Vienna
Belgium2Brussels, Ghent
Belarus1Minsk
Bolivia1Santa Cruz de la Sierra
Bosnia and Herzegovina 1 Mostar
Brazil1Guarulhos
Canada16Calgary (2), Dorval, Halifax, Markham, Montreal, Niagara Falls (2), Ottawa, Quebec City, Richmond, Toronto (3), Vancouver, Victoria
Cayman Islands1Grand Cayman
Chile1Santiago de Chile
China57Baotou, Beijing (3), Changzhou (2), Chengdu, Chongqing, Foshan (2), Fuzhou, Guangzhou (3), Haikou, Hangzhou (2), Jiaxing, Jinhua, Lingshui, Liyang, Nanjing, Nanning, Nantong, Ningbo, Qinhuangdao, Sanya, Shanghai (7), Shenyang, Shenzhen (2), Suining, Suzhou (2), Taizhou, Tianjin, Wenzhou (2), Wuhan (2), Wuxi, Xiamen (2), Xinzhou, Xuzhou, Yancheng, Yantai, Yiwu, Zhangjiagang, Zhuhai, Zhuzhou
Colombia5Barranquilla, Bogota, Cali, Medellin, Santa Marta[29]
Costa Rica2Heredia, Herradura
Curaçao1Willemstad
Czech Republic1Prague
Denmark1Copenhagen
Egypt3Cairo (2), Hurghada
Fiji1Nadi
France6Cap d'Ail, Lyon, Paris (3), Roissy-en-France
Ghana1Accra
Georgia1Tbilisi
Germany12Berlin, Bonn, Cologne, Frankfurt (2), Freising, Hamburg, Heidelberg, Leipzig, Munich (2), Sindelfingen
Greece1Athens
Guyana1Georgetown
Haiti1Port-au-Prince
Hong Kong2Hong Kong (2)
Hungary1Budapest
India9Bengaluru, Goa, Hyderabad, Indore, Jaipur, Jaisalmer, Kochi, Pune, Surat
Indonesia2Batam, Yogyakarta
Italy3Milan, Rome (2)
Japan8Izu, Karuizawa, Moriyama, Nagoya, Osaka, Shirahama, Tokyo, Yamanakako
Jordan3Amman, Dead Sea, Petra
Kazakhstan1Nur-Sultan
Malaysia4Kota Kinabalu, Miri, Mulu, Sepang
Malta1St. Julian's
Mexico11Aguascalientes, Cancun, Culiacán, Ixtapan de la Sal, Mexico City, Puebla, Puerto Vallarta, Tijuana, Torreon, Tuxtla Gutierrez, Villahermosa
Morocco3Casablanca, Fes, Rabat
Nepal1Kathmandu[30]
Netherlands3Amsterdam, Rotterdam, The Hague
Nigeria1Lagos[31]
North Macedonia1Skopje
Pakistan2Islamabad, Karachi
Panama 1 Panama City
Philippines2Clark, Manila
Poland2Sopot, Warsaw
Portugal2Lisbon, Óbidos
Puerto Rico1San Juan
Qatar1Doha
Rwanda1Kigali
Saudi Arabia5Jeddah, Makkah, Riyadh (3)
Singapore1Singapore
South Africa2Cape Town, Johannesburg
South Korea2Daegu, Jeju
Spain2Dénia, Madrid
Sri Lanka2Weligama, colombo
St. Kitts and Nevis1Frigate Bay
Switzerland3Basel, Geneva, Zürich
Taiwan2Taipei,[32] Kaohsiung[33]
Thailand7Bangkok (3), Hua Hin, Phuket (2), Rayong
Tunisia2Sousse, Tunis
Turkey3Istanbul (2), Izmir
United Arab Emirates5Abu Dhabi (2), Dubai (3)
United Kingdom20Bournemouth, Bristol, Cardiff, Glasgow, Hayes, Hertfordshire, Leeds, Leicester, Lingfield, London (8), Manchester, Portsmouth, Twickenham
Venezuela2Catia La Mar, Maracay
Vietnam1Da Nang

Location of properties in the US
StateHotelsCities
Alabama6Birmingham, Florence, Huntsville, Mobile, Opelika, Prattville
Alaska1Anchorage
Arizona6Chandler, Phoenix, Scottsdale (2), Tempe, Tucson
Arkansas1Little Rock
California42Anaheim, Bakersfield, Buellton, Burbank, Burlingame, Coronado, Costa Mesa, Dana Point, Fremont, Fullerton, Garden Grove, Irvine (2), La Jolla, Long Beach, Los Angeles (2), Marina del Rey, Monterey, Napa, Newport Beach (2), Oakland, Pleasanton, Rancho Cordova, Riverside, San Diego (4), San Francisco (3), San Jose, San Mateo, San Ramon, Santa Clara, Torrance, Ventura, Visalia, Walnut Creek, Woodland Hills
Colorado9Aurora, Boulder, Colorado Springs, Denver, Fort Collins, Golden, Lone Tree, Vail, Westminster
Connecticut6Farmington, Groton, Hartford, Stamford, Trumbull, Windsor
District of Columbia4Washington, D.C. (4)
Florida28Boca Raton, Clearwater Beach, Coral Springs, Fort Lauderdale (2), Fort Myers, Hollywood, Jacksonville, Key Largo, Key West, Lake Mary, Miami (3), Miami Beach, Orlando (3), Palm Beach Gardens, Pompano, Ponte Vedra Beach, Riviera Beach, Saint Petersburg, Stuart, Tampa (3), West Palm Beach
Georgia14Alpharetta, Atlanta (8), Augusta, Columbus, Macon, Peachtree Corners, Savannah, Stone Mountain (2)
Hawaii4Honolulu, Lihue, Waikoloa, Wailea
Illinois16Burr Ridge, Chicago (5), Deerfield, Downers Grove, Hoffman Estates, Lincolnshire, Naperville, Normal, Oak Brook, Peoria, Rosemont, Schaumburg
Indiana3Indianapolis (3)
Iowa3Cedar Rapids, Des Moines, West Des Moines
Kansas2Overland Park, Wichita
Kentucky6Covington, Hebron, Lexington (2), Louisville (2)
Louisiana4Baton Rouge, Metairie, New Orleans (2)
Maryland8Baltimore (2), Bethesda (2), Gaithersburg, Hyattsville, Linthicum, Rockville
Massachusetts7Boston (2), Burlington, Cambridge, Newton, Peabody, Quincy
Michigan9Dearborn, Detroit, East Lansing, Livonia, Pontiac, Romulus, Southfield, Troy, Ypsilanti
Minnesota6Bloomington, Brooklyn Park, Minneapolis (2), Minnetonka, Rochester
Missouri6Kansas City (3), St. Louis (3)
Nebraska4Lincoln, Omaha (2), South Sioux City
Nevada1Las Vegas
New Hampshire1New Castle
New Jersey7Bridgewater, Newark, Park Ridge, Princeton, Saddle Brook, Teaneck, Whippany
New Mexico2Albuquerque (2)
New York13Albany, Amherst, Brooklyn, Buffalo, East Elmhurst, Ithaca, Melville, New York (2), Rochester, Syracuse, Tarrytown, Uniondale
North Carolina9Charlotte (2), Durham (2), Greensboro (2), Raleigh (2), Winston-Salem
Ohio8Cleveland, Columbus (2), Dayton, Dublin, Mason, Warrensville Heights, West Chester
Oklahoma1[34]Tulsa
Oregon2Portland (2)
Pennsylvania8Coraopolis, Cranberry Township, Lancaster, Philadelphia (3), Pittsburgh, West Conshohocken
Rhode Island2Providence, Newport
South Carolina7Charleston, Columbia, Greenville, Hilton Head, Myrtle Beach, North Charleston, Spartanburg
Tennessee6[35]Chattanooga, Franklin, Kingsport, Memphis, Nashville (2)
Texas28Austin, Dallas (3), El Paso, Fort Worth (2), Houston (8), Irving (2), Odessa, Plano, Round Rock, San Antonio (4), Spring, Sugar Land, The Woodlands, Westlake
Utah4Provo, Salt Lake City (3)
Virginia15Arlington (3), Chantilly, Dulles, Fairfax, Falls Church, Glen Allen, Herndon, Hume, Newport News, Norfolk, Richmond, Tysons Corner, Virginia Beach
Washington5Bellevue, Redmond, Seattle (2), Tacoma
West Virginia2Charleston, Morgantown
Wisconsin3[36][37]Middleton, Milwaukee, Waukesha

Controversies

Manager Resignations

In March 2012, the regional manager of Marriott South England, Robbie DaFlower was caught posting images of rotten meat on Twitter. This sparked discussion amongst users and promptly resulted in his termination, after it had been found that the rotting meat was sourced from the Marriott's own kitchens, having been left rotten for the express purpose of the prank.

Data Breaches

In July 2022, The Marriott Hotel revealed that the company's data had been breached. Hackers were able to compromise the hotels data which led to 20GB of data which included internal documents and information in addition to consumer data such as credit card information. The hackers broke into a server at the Marriott hotel at Baltimore-Washington International Airport. The group shared screenshots of customer information and were in contact with the Hotel chain. This Data breach marks the third data breach for the company in the last 4 years.[38]

See also

References
  1. "Marriott Hotels Locations". www.marriott.com.
  2. "Marriott Hotels". Marriott Hotels Development. Retrieved August 19, 2020.
  3. "Find Marriott Hotels & Resorts Worldwide". Marriott Hotels & Resorts. Retrieved January 10, 2017.
  4. Net, Hospitality. "Marriott Celebrates 35 Years in Europe". Hospitality Net. Retrieved October 28, 2021.
  5. "Marriott Sells Theme Park To Bally Manufacturing". The Washington Post.
  6. JW Marriott opens property in Pune, Business Standard, January 21, 2013. Retrieved May 26, 2022.
  7. "Hitting the mSpot". Archived from the original on February 8, 2007.
  8. Schlappig, Ben (August 13, 2020). "Marriott Eliminates "Make A Green Choice" Program". onemileatatime.com. Retrieved August 14, 2020.
  9. "Marriott Hotels fined £18.4m for data breach that hit millions". BBC News. October 30, 2020. Retrieved October 30, 2020.
  10. "2006 Annual Report". www.marriott.gcs-web.com. p. 20.
  11. "2007 Annual Report". www.marriott.gcs-web.com. p. 26.
  12. "2008 Annual Report". www.marriott.gcs-web.com. p. 22.
  13. "2009 Annual Report". www.marriott.gcs-web.com. p. 19.
  14. "2010 Annual Report". www.marriott.gcs-web.com. p. 18.
  15. "2011 Annual Report". www.marriott.gcs-web.com. p. 19.
  16. "2012 Annual Report". www.marriott.gcs-web.com. p. 22.
  17. "2013 Annual Report". www.marriott.gcs-web.com. p. 20.
  18. "2014 Annual Report". www.marriott.gcs-web.com. p. 17.
  19. "2015 Annual Report". www.marriott.gcs-web.com. p. 5.
  20. "2016 Annual Report". www.marriott.gcs-web.com. p. 7.
  21. "2017 Annual Report". www.marriott.gcs-web.com. p. 7.
  22. "2018 Annual Report". www.marriott.gcs-web.com. p. 6.
  23. "2019 Annual Report". www.marriott.gcs-web.com. p. 6.
  24. "2020 Annual Report". www.marriott.gcs-web.com. p. 8.
  25. "2021 Annual Report". www.marriott.gcs-web.com. p. 6.
  26. Brisbane Marriott Hotel. "Brisbane, Australia Hotels | Brisbane Marriott HotelRecommended". Marriott.com. Retrieved February 18, 2014.
  27. Melbourne Marriott Hotel. "Luxury Hotel Melbourne | Melbourne Marriott Hotel". Marriott.com. Retrieved February 18, 2014.
  28. Sydney Harbour Marriott Hotel at Circular Quay. "Sydney Hotel | Sydney Harbour Marriott Hotel at Circular Quay". Marriott.com. Retrieved February 18, 2014.
  29. "Santa Marta Marriott Resort Playa Dormida". Marriott. Retrieved August 13, 2019.
  30. "Kathmandu Marriott Hotel". Marriott International.
  31. "Lagos Marriott Hotel Ikeja". Marriott International.
  32. "Taipei Marriott Hotel". Marriott International.
  33. "Kaohsiung Marriott Hotel". Marriott International.
  34. "Hotel Tulsa, Oklahoma - Marriott Tulsa Hotel Southern Hills". Marriott.
  35. "Top Hotels in Tennessee | Marriott Tennessee Hotels". www.marriott.com.
  36. "Milwaukee Hotel - Milwaukee Marriott Downtown". Marriott.
  37. "Hotels in Milwaukee, WI - Hotels Milwaukee, WI - Milwaukee, WI Hotels". Marriott.
  38. Vigliarolo, Brandon (July 6, 2022). "Marriott Hotels admits to third data breach in 4 years". The Register. The Register. Retrieved June 7, 2022.
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