Openbay

Openbay is an online marketplace for automotive repair and maintenance services and a provider of SaaS for the automotive service industry.[1] in the United States. The company is headquartered in Cambridge, Massachusetts, and it was founded by CEO, Rob Infantino, in 2012.[2]

Openbay, Inc.
TypePrivate
Industry
FoundedCambridge, Massachusetts, United States (January 2012 (2012-01))
FounderRob Infantino
Headquarters
Cambridge, Massachusetts
,
United States
Area served
United States
Key people
  • Rob Infantino (CEO)
ServicesCAR services
Websitewww.openbay.com

Product

Vehicle owners enter their need for service or describe the repair or maintenance problem. Openbay reaches out to its network of service professionals to request binding service offers. Vehicle owners then receive multiple service proposals that they may compare based on location, customer ratings and price.[3] Consumers book an appointment with the service provider of their choice, while the payment is handled by Openbay’s mobile app. 70% of Openbay users do not select the lowest-priced service provider.[4] Openbay employs a commission-based business model that retroactively charges the 'winning' repair shop on a given job request.[5]

References
  1. Guyette, James. "Vendor Newsmaker Q&A Rob Infantino". Aftermarket Business World. SearchAutoParts.com. Retrieved 29 November 2016.
  2. Lawler, Ryan (28 October 2013). "Online Auto Repair Marketplace Openbay Launches To Connect Car Owners With Local Mechanics". TechCrunch. Retrieved 7 May 2014.
  3. "Openbay helps you fix your car without getting stressed or swindled". Reuters. 28 October 2013. Retrieved 7 May 2014.
  4. Huetter, John (17 May 2016). "Though Allstate partnership won't apply to collision claims, shops should watch, learn from Openbay". Repairer Driven News. Driven Communications, Inc. Retrieved 31 May 2016.
  5. Carney, Dan (7 April 2014). "Openbay, where mechanics bid for your business". BBC - Autos. Retrieved 7 May 2014.
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