Milwaukee County Transit System

The Milwaukee County Transit System (MCTS) is the largest transit agency in Wisconsin, and is the primary transit provider for Milwaukee County. It ranks among the top 50 transit agencies in the United States for total passenger trips.[3] Milwaukee Transport Services, Inc. is a quasi-governmental agency responsible for the management and operation of the Milwaukee County Transit System.[4] Its bus fleet consists of 360 buses. In 2021, the system had a ridership of 14,650,500, or about 53,100 per weekday as of the third quarter of 2022.

Milwaukee County Transit System
FoundedJune 1, 1975
Headquarters1942 North 17th Street
Milwaukee, Wisconsin
Service areaMilwaukee, Ozaukee, and Waukesha counties
Service typeBus service
Routes53
Stops4,591
Stations2
Fleet360 buses
Daily ridership53,100 (weekdays, Q3 2022)[1]
Annual ridership14,650,500 (2021)[2]
OperatorMilwaukee Transport Services, Inc.
Chief executiveDan Boehm
Websitewww.ridemcts.com

History

Public transit operations began in Milwaukee during 1860. The service consisted of two horse drawn cars. On June 1, 1975, Milwaukee County took over the bus system and established the Milwaukee County Transit System after taking over the assets of the Milwaukee & Suburban Transport Company, a private operator.

In 2009, Wisconsin Governor Jim Doyle proposed a three-county Regional Transit Authority that would incorporate MCTS.[5] The proposal faced opposition from some lawmakers and the Regional Transit Authority was never created.[6]

Upgraded Technology on Board

In late 2013 into the early part of 2014, MCTS began debuting new technology onboard buses. This included introducing real-time bus information allowing passengers to track the exact location of buses, new fareboxes and an electronic fare system by virtue of a smart card (M-Card), and a stop announcement system complete with visual and audio information. Clever Devices is the provider of the real-time bus information, stop annunciator system and the farebox terminal, whereas the new fareboxes were provided by Scheidt & Bachmann.[7]

MCTS NEXT

In 2018, MCTS began a comprehensive study and overview of the entire fixed-route system and began the process of implementing a new system with faster service, more connections, and easier-to-understand routes. Multiple community meetings and forums were held to gather public input on the project. Prior to the project, only about 40% of the system was high-frequency routes, which are routes that come every 15 minutes. The consensus from the study was that riders wanted faster service and were willing to walk extra distance to bus stops. The public voted that the transit system would transition to a 60-40 model, meaning 60% of the routes would be high frequency. MCTS analyzed every bus stop in the system and removed some lightly used bus stops to speed up service.[8] The system overhaul was implemented in 3 phases in 2021, with the first one beginning March 7. This phase involved Routes 15, 19, 31, 33, 35, 51, 52, 63, and the introduction of new routes 20 and 68. The second phase was implemented June 6, 2021, and involved changes to routes PurpleLine, 12, 14, 21, 53, 57 and 80, with new routes 11, 34, 58 and 88 being introduced. The final phase of the project, implemented August 29, 2021, affected routes BlueLine, 22, 28, 54, 55, 56, 60, 76, with new routes 18, 66 and 92. The reimagined transit system was accompanied by a 14% increase in ridership after the first phase was implemented.[9]

Response to COVID-19

Due to the COVID-19 pandemic, face masks have been required on all MCTS buses since August 1, 2020. As of July 1, 2021, there is no passenger limit on each bus.[10] Passengers are also encouraged to limit interaction with the bus driver, exit through the back door, and to use contactless fare forms, such as the M•CARD or Ride MCTS app.[11]

Accolades

MCTS is known for its bus drivers doing good deeds around the city of Milwaukee, such as rescuing lost children, helping people with disabilities cross busy streets, and much more. Videos of such acts have gone viral, placing MCTS in the national spotlight. This recognition has resulted in MCTS receiving honors from organizations such as PETA[12] to an Innovators Award from the American Public Transportation Association in July 2019.[13] MCTS was also featured on a December 2018 episode of Inside Edition.[14]

Bus fleet

History

In 2015, 28 new New Flyer Xcelsior 5600 series (5600-5627) buses were acquired. These buses were the first MCTS buses to have an automatic opening rear door by virtue of a touch bar.[15]

Present

MCTS operates a fleet of about 75 New Flyer D40LFRs, 163 Xcelsior XD40s, and 122 Gillig Low Floor BRTs. Almost all buses are 40 feet (12 m) long, with the exception of the 5800 series (5800-5814) XD40s being 41 feet long. 28 of the new Gillig Low Floor Advantage BRT 40-ft coaches (5900-5927) were delivered in 2019,[16] marking Gillig's first return to the MCTS fleet in years. The 4700 series and 4800 series 2003 & 2004 New Flyer D40LFs were taken out of service by July 11, 2019, while the 4900 & 5000 series 2005 and 2006 New Flyer D40LFs were retired by July 23, 2019. As a result, all New Flyer D40LFs were officially taken out of service, ending a 23-year run of original low-floor buses on the streets of Milwaukee. Between June and July 2020, the second set of Gillig BRTs (6000-6022) were delivered, accounting for 23 more buses. In Spring 2022, MCTS put into service a third set of Gillig Low Floor BRTs (6100-6113). The 6100 series Gillig BRTs originally operated on low-use routes 11, 34, 68 and 88, due to testing of the on-board Clever Devices systems. Now they appear on all Fond Du Lac based routes

From the summer through fall of 2022, MCTS took delivery of 59 brand new Gillig Advantage BRTs. These buses were in addition to the 14 6100 series units currently in service, bringing the total to 73. Combined, these buses will retire/replace the remaining 5100–5200 series New Flyer D40LFRs from 2010 to 2011

As of Mid January 2023, the vast majority of 5100 and 5200 series New Flyer D40LFRs from 2010 to 2011 have been removed from service and officially retired... with the 5300 series D40LFRs from 2012 being the main fleet still in large numbers.

As of January 2023, all 6200 series BRT'S have been put into service, which will lead to the removal/ retirement of the remaining 5100–5200 series D40LFRs from 2010 to 2011

Future

15 Nova Bus LFSe+ battery electric buses numbered in the 1000 series (1000-1014) are planned for the Bus Rapid Transit (BRT) project MCTS Connect. The first 11 buses are expected to arrive in Milwaukee County between November 2022 and early 2023, then placed into service for MCTS Connect on June 4, 2023.

 The remaining 4 buses will be delivered and placed into service by the end of 2023. Pilot bus # 1000 was spotted in downtown Milwaukee on November 10, 2022 [17]

The Milwaukee County Department of Transportation (MCDOT) plans to seek approximately $55.2 million in federal grants for bus replacements to help finance the Milwaukee County Transit System's transition to an electric fleet. If the county secures the full grant awards it's applying for, that would pay for 32 battery-electric buses and 60 clean-diesel buses.[18]

Bus routes

In January 2012, MCTS introduced three new express bus routes under the brand MetroEXpress. The GreenLine, BlueLine, and RedLine routes have a larger stop spacing than other routes.

In August 2014, MCTS launched two new Metro Express bus routes: Route 6 (which started on Sunday, August 24, 2014), and Route 279 (which started on Monday, August 25, 2014, but retired by August 25, 2016, due to low ridership). Route 6 traveled from Port Washington Road & Capitol Drive, along Capitol Drive, Mayfair Road, Bluemound Road, and Moorland Road through the New Berlin Industrial Park to Buy Seasons in New Berlin. Route 279 traveled from 32nd & Fond Du Lac along Fond Du Lac Avenue, 76th Street, Fond Du Lac Freeway through Park Place and the Menomonee Falls Industrial Park to Pilgrim Road P+R Lot.[19][20]

On January 18, 2015, the number 10 route was withdrawn. The route, which dated back to the 1920s, was the last streetcar in Milwaukee on its conversion to bus operation in 1958.[21] Two express services (GoldLine and PurpleLine) were introduced, with the PurpleLine offering express service on 27th Street from Glendale to Franklin, and the GoldLine effectively replacing Route 10 service from Brookfield to Downtown Milwaukee, and also being aligned with Route 30 to serve UWM. Route 61 was also introduced, which traveled from 35th & Toronto Street, along Capitol Drive, Sherman Boulevard, Keefe Ave, Appleton Ave, Silver Spring Drive, I-41, Appleton again, Pilgrim Rd, Falls Parkway and County Line Road to Germantown Walmart.[22]

In 2018, the system operated 59 routes with 5,190 bus stops. On December 18, 2018, it was announced that Routes 6 and 61 were retiring due to a lack of funding. Route 6 ended by December 23, 2018, and Route 61 ended on January 6, 2019, with Route 57 being reconfigured and replacing Route 61 until official funding due to buses in Waukesha & Washington Counties on August 24, 2019. [23][24] In 2020, MCTS operated 48 routes with 4,591 bus stops.[25]

Freeway Flyer routes 40, 43, 44, 46, 48, 49 and 79 will continue to be temporarily suspended until further notice due to driver shortages.[26]

University routes 40U, 44U and 49U are not affected by this temporary suspension and will continue as scheduled.

On December 4, 2022, some routes will have their schedules changed in order for passengers to get to their destinations on time. Please visit https://www.ridemcts.com/routes-schedules/service-changes for more information.

Milwaukee County Transit System – Freeway Flyer Bus Routes
Route No. Name First Stop Last Stop
40 College Avenue Flyer Wells/10th College Ave P&R Northeast
40U Holt-College UBUS University of Wisconsin-Milwaukee MATC South Campus
43 Hales Corners Flyer Wells/10th Hales Corners P&R Lot
44 State Fair Park Flyer Wisconsin/Cass Kearney/76th
44U Fair Park-Hales Corners UBUS University of Wisconsin-Milwaukee Hales Corners P&R Lot
46 Loomis Flyer Wells/10th Loomis P&R Lot
48 South Shore Flyer Wells/10th Chicago/Drexel
49 Brown Deer-Bayshore Flyer Kilbourn/6th Brown Deer East P&R Lot
49U Brown Deer UBUS University of Wisconsin-Milwaukee Brown Deer East P&R Lot
79 Menomonee Falls Flyer Wisconsin/Cass Pilgrim Rd P&R Lot

Good Hope Rd P&R Lot

Watertown Plank Rd P&R Lot

143 Ozaukee County Express Walnut/6th Grafton Commons

Saukville Walmart

Milwaukee County Transit System – Current Regular Bus Routes
Route No. Name First Stop Last Stop
BlueLine Fond du Lac-Mill Downtown/Intermodal Fond du Lac/Hampton

124th/Bradley

GoldLine UWM-Wisconsin Ave University of Wisconsin-Milwaukee Brookfield Square

Bluemound/124th Also Service to Milwaukee County Zoo

GreenLine Bayshore-Airport (via Oakland-Howell) General Mitchell Int'l Airport Marlborough/Hampton

Bayshore Town Center

PurpleLine 27th Street College-Walmart

Drexel-IKEA

Loomis/29th

Bayshore Town Center
RedLine Capitol Drive University of Wisconsin-Milwaukee 127th/Capitol Pick 'N Save
11 Hampton Avenue Hampton/Green Bay Hampton/124th
12 Teutonia Avenue Downtown/Intermodal Service Rd/Schroeder (south side)
14 Humboldt-Forest Home Southridge Mall Bayshore Town Center
15 Holton-Kinnickinnic Chicago/Drexel Richards/Capitol
18 National-Greenfield Kilbourn/Water Greenfield/124th

VisABILITY Center (108th/Lapham)

19 Dr. MLK Dr-S. 13th Florist/Teutonia Zellman Court (13th/College)

Oak Creek

20 S. 20th Street College-Walmart 2nd/National
21 North Avenue University of Wisconsin-Milwaukee

Lake Dr/Water Tower

Mayfair Mall
22 Center-N. 92nd University of Wisconsin-Milwaukee North Ave/124th
28 108th Street Lovers Lane/Silver Spring 108th/Grange
30 Sherman-Wisconsin University of Wisconsin-Milwaukee Sherman/Mill
31 State-Highland Downtown/Intermodal Mayfair Mall
33 Vliet-84th Prospect/State National/79th
34 (Giannis Line) Hopkins-Congress Downtown/Intermodal 92nd/Grantosa
35 35th Street Layton/60th Teutonia/Good Hope
51 Oklahoma Avenue New York-Delaware/Oklahoma Oklahoma/124th
52 Clement-Pennsylvania Herman/Kinnickinnic Chicago/Drexel
53 Lincoln Avenue Bay/Conway Lincoln/114th
54 Mitchell-Burnham Holt/Chase National/112th
55 Layton Avenue Weekday Service ONLY - Lake Dr/Warnimont Park

Lipton/Kinnickinnic

Layton/107th
56 Greenfield-S. 43rd 1st/Mitchell Loomis/29th
57 Walnut-Appleton Downtown/Intermodal Lovers Lane/Silver Spring
58 Villard Avenue Green Bay/Hampton Silver Spring/Lovers Lane
60 60th Street Layton/60th

60th/Greenfield-National

Brown Deer/Park Plaza-66th
63 Silver Spring Drive Lovers Lane/Silver Spring Bayshore Town Center
66 Burleigh Street University of Wisconsin-Milwaukee

Humboldt/Locust

Mayfair Mall
68 Port Washington Road Fratney/Capitol Brown Deer East P&R Lot
76 76th Street Southridge Mall Northridge Lakes/76th
80 6th St-Green Bay Ave Teutonia/Good Hope General Mitchell Int'l Airport

MATC South Campus via Airport

81 Amazon-Oak Creek Fond du Lac/35th/Burleigh Amazon MKE2 (Oak Creek)
88 Brown Deer Road Service Rd/Schroeder (south side) 124th/Bradley
92 92nd Street Layton/84th (S. 87th) (84 South) Heather/107th

Other projects

MCTS Connect (Bus Rapid Transit)

The East-West BRT... now known as MCTS Connect is a 9-mile upcoming route that will serve the region's most traveled corridor. The BRT route will run primarily along Wisconsin Avenue in Milwaukee and Bluemound Road in Wauwatosa, connecting riders from Downtown Milwaukee and Marquette University to the west side of the city to the Milwaukee Regional Medical Center (MRMC).[27] Its goal is to connect thousands of people to and from work, universities and recreational centers. It will feature battery-electric buses which will receive traffic signal priority, off-board fare collection, special bus shelters with ramps for accessibility, and dedicated travel lanes along portions of the route.[28] In late 2018, the project design was finalized, and subsequently received federal approval.[29] As of December 2020, MCTS is expecting to utilize a Small Starts Grant Agreement from the Federal Transit Administration, which accounts for $40.9 million of the $55 million project.[30] Soon, MCTS is expected to select a construction contractor, with construction beginning in Spring 2021. On March 11, 2021, MCTS announced they selected Nova Bus as the manufacturer of 15 LFSe+ battery-electric buses, 11 of which will be used for the new BRT line. MCTS is the first transit system in the United States to be awarded a contract for Nova LFSe+ buses.[31][32] The first 11 buses are expected to arrive between November 2022 and early 2023, then placed into service on June 4, 2023. the remaining 4 buses would be delivered by the end of 2023. It is estimated that by 2035, MCTS Connect would average more than 9,500 weekday riders, with overall transit ridership in the corridor increasing by 17%.[33]

North-South Transit Enhancement Project

Currently, Milwaukee County and the Southeastern Wisconsin Regional Planning Commission (SEWRPC) are engaged in a study of the 27th Street Corridor with regard to along and in a half-mile radius of the PurpleLine. Similar to the East-West BRT project, there are a considerable amount of jobs, shopping centers and medical facilities along the PurpleLine. As a result, there are potential plans to improve transit along this corridor, which could mean expanding the PurpleLine as a BRT line or offering commuter rail or streetcar service. This project, which began in late 2020, intends to build off of the East-West BRT Project, possibly offering another high-frequency service route. While the current PurpleLine is already a pseudo-express route, it does not offer authentic express service for the majority of the route, as on average, stops are 0.2 miles apart. This is one of the aspects of transit in this corridor that this project will address.[34] The preliminary project plan has the feasibility study ending in 2021, with a concept being presented to the Federal Transit Administration in 2022. From there, funding will be considered and from 2023 to 2025, construction of the new service will begin. Early on, it is estimated that whatever form this service takes, whether it be bus rapid transit, streetcar or commuter rail, service would start around 2026 or 2027.[35]

Ridership

RidershipChange over previous year
2013[36] 42,613,675n/a
2014[37] 41,493,41902.63%
2015[38] 39,756,01704.19%
2016[39] 40,709,35002.4%
2017[40] 35,053,133013.89%
2018[41] 30,884,640011.89%
2019[42] 29,423,78304.73%
2020[43] 18,278,877037.88%
2021[44] 15,998,420013.3%

See also

References

  1. "Transit Ridership Report Third Quarter 2022" (PDF). American Public Transportation Association. November 22, 2022. Retrieved February 1, 2023.
  2. "Transit Ridership Report Fourth Quarter 2021" (PDF). American Public Transportation Association. March 10, 2022. Retrieved June 7, 2022.
  3. 2013 Public Transportation Fact Book (PDF). American Public Transportation Association. October 2013. p. 8. Archived from the original (PDF) on December 28, 2013. Retrieved December 6, 2014.
  4. "Milwaukee County Transit System Open Records Public Notice". Milwaukee County Transit System. Retrieved April 21, 2021.
  5. "Doyle renews push for transit plan". Milwaukee Journal Sentinel. September 8, 2009. Retrieved April 4, 2021.
  6. "Governor Doyle Vetoes Milwaukee County Sales Tax for Transit". Urban Milwaukee. July 2, 2009. Retrieved April 4, 2021.
  7. "MCTS Previews Technology Upgrades". CBS58. Retrieved July 10, 2022.
  8. "MCTS NEXT". www.ridemcts.com. Retrieved July 10, 2022.
  9. "MCTS NEXT". www.ridemcts.com. Retrieved August 7, 2022.
  10. "MCTS to Require Masks on Buses Starting August 1, 2020". www.ridemcts.com. Retrieved July 24, 2020.
  11. "Coronavirus Disease 2019 (COVID-19)". Milwaukee County Transit System. Retrieved April 4, 2021.
  12. "PETA honors MCTS bus driver who saved turtle" from WDJT (Weigel Broadcasting) (July 8, 2019)
  13. "‘MCTS Excellence’ Video Series Honored with Prestigious National Award" from Urban Milwaukee (July 21, 2019)
  14. "MCTS NEXT". www.ridemcts.com. Retrieved August 7, 2022.
  15. Thompson-Gee, Justin (October 2, 2015). "New MCTS Bus in Service". CBS58. Retrieved June 23, 2021.{{cite web}}: CS1 maint: url-status (link)
  16. "Milwaukee County advances grant request for BRT hybrids, orders more diesel buses" from Milwaukee Business Journal (June 6, 2018)
  17. Schuyler, David (March 16, 2021). "Milwaukee County Transit System buys electric buses for BRT line, existing routes". Milwaukee Business Journal. Retrieved June 23, 2021.{{cite web}}: CS1 maint: url-status (link)
  18. Kilmer, Graham. "Transportation: Federal Funds Could Finance Transition to Electric Buses". Urban Milwaukee. Retrieved July 10, 2022.
  19. Zeetser, David (December 1, 2011). "MCTS Announces Greenline, Blueline, and Redline". Planetizen. Retrieved June 23, 2021.{{cite web}}: CS1 maint: url-status (link)
  20. "MCTS Launches New MetroEXpress Bus Service". UWM Report. January 25, 2012. Retrieved June 23, 2021.{{cite web}}: CS1 maint: url-status (link)
  21. "MTCS retires Route 10 name, ending a century of transit history". OnMilwaukee. January 21, 2015. Retrieved June 23, 2021.
  22. "MCTS introduces new MetroEXpress bus service and associated route changes". OnMilwaukee. January 2, 2015. Retrieved June 23, 2021.
  23. "2018 Year in Review" (PDF). Milwaukee County Transit System. Retrieved April 21, 2021.
  24. "Routes & Schedules".
  25. "2020 Year in Review" (PDF). Milwaukee County Transit System. Retrieved April 21, 2021.
  26. "MCTS Extends Temporary Suspension of Seven Freeway Flyers".
  27. "Ride MCTS | About MCTS | News". www.ridemcts.com. Retrieved January 2, 2019.
  28. "FAQ". www.eastwestbrt.com. Retrieved April 3, 2021.
  29. "FONSI". www.eastwestbrt.com. Retrieved July 24, 2020.
  30. "Ride MCTS | About MCTS | Bus Rapid Transit". www.ridemcts.com. Retrieved December 6, 2020.
  31. "MCTS News". www.ridemcts.com. Retrieved April 3, 2021.
  32. "Milwaukee County Transit System selects Nova Bus to supply 15 electric LFSe+ buses — a first LFSe+ order for Nova Bus in the U.S." Novabus. March 11, 2021. Retrieved April 3, 2021.
  33. "Home". www.eastwestbrt.com. Retrieved January 2, 2019.
  34. "Home | Milwaukee North-South Transit Enhancement Study". North-South Transit Study. Retrieved February 6, 2021.
  35. "FAQ | North-South Transit Enhancement Study". MKE NS Transit. Retrieved April 3, 2021.
  36. "2013 Annual Agency Profile" (PDF).
  37. "2014 Annual Agency Profile" (PDF).
  38. "2015 Annual Agency Profile" (PDF).
  39. "2016 Annual Agency Profile" (PDF).
  40. "2017 Annual Agency Profile" (PDF).
  41. "2018 Annual Agency Profile" (PDF).
  42. "2019 Annual Agency Profile" (PDF).
  43. "2020 Annual Agency Profile" (PDF).
  44. "2021 Annual Agency Profile" (PDF).
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